A truly awesome article Joren !

That main takeaway you reference right at the end is put so brilliantly in the timeless words of the late great Maya Angelou,

• “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Some great nuggets I’ve saved:

• “Show respect to everyone, as a default.”
• “Altruism, generosity and courtesy will take you much further than body language hacks ever will.”
• “A warm smile has the power to bring positivity into someone else’s day.”

I always look forward to your posts mate, thank you … 🙏